CONFERENCE AGENDA

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The future of work is on everyone’s agenda.

This event brings together thought leaders to explore cutting-edge ideas shaping the future of work and the workplace through the lens of people, place, and technology.

It will allow an understanding of the key drivers of change and enablers of innovation that will shape how, where, and when work takes place. Our conference programme will explore future technologies, cutting-edge award-winning workplaces and people, change, and engagement within the workplace.

CONFERENCE AGENDA

Conference Opens

Chairperson's Opening Remarks

Welcome to DC37

The Biggest Workplace Challenges - Audience Interaction

The Headquarters Experience Economy

The corporate headquarters is being reinvented as more than a place to work. It is becoming a platform for talent, culture, innovation, client engagement and brand - one that must earn the journey and justify continued investment. This theme explores how leading organisations are creating magnetic workplaces through hospitality, wellness, learning, events, amenities and neighbourhood connection, and asks what the next generation of headquarters must deliver to create meaningful experiences and lasting value for both people and the business.

Why New York Still Matters: Reinventing the Corporate HQ for the Experience Economy

As organisations redefine where and how work happens, New York continues to attract significant investment in new headquarters and flagship workplaces. This panel brings together leaders behind these investments to explore how the corporate office is evolving into a destination for talent, innovation and culture. From hospitality-inspired amenities and wellness to curated food and beverage, events and neighbourhood activation, the discussion examines why experience has become central to workplace strategy and what today's headquarters must deliver to create lasting business value.

The Job Architecture of the AI-Native Enterprise: Rethinking Work, Talent and Workplace

AI is not simply changing individual tasks; it is beginning to reshape jobs, teams, management structures and the capabilities organisations need. But most businesses are still making workforce and workplace decisions using job titles, organisational models and space assumptions built for an earlier era.

Drawing on Ben Zweig’s recent book, Job Architecture: Building a Language for Workforce Intelligence, this fireside conversation explores how organisations can develop a clearer understanding of the work their people actually perform—and use that intelligence to prepare for an AI-enabled future. Ben Zweig and Peter Miscovich will examine how changing tasks and skills could influence workforce composition, organisational design and workplace demand, and what leaders should do now to align people, technology and real estate strategy.

The Professional Services Workplace: Reinventing the Office for Talent, Clients and Collaboration

Professional services firms are among the organisations most actively rethinking the role of the office. As hybrid work, AI and changing expectations reshape how expertise is developed and delivered, the workplace must do more than accommodate people — it must accelerate learning, strengthen culture, support high-value collaboration and elevate the client experience. This panel brings together leaders behind major New York office projects to explore how the next generation of professional services workplaces is being designed, and what these investments reveal about the future of knowledge work.

Networking & Coffee Break

What Makes the Workplace Worth the Journey? - Audience Interaction

The Adaptive, Data-Ready Workplace

Workplace strategy cannot remain static while attendance patterns, organisational structures and business priorities continue to change. This theme examines how reliable data, connected systems and real-time insight can help leaders make faster, more confident decisions about space, investment and operations. From occupancy intelligence and indoor mapping to responsive services and continuous feedback loops, we will explore how organisations can reduce friction, strengthen portfolio performance and create workplaces capable of evolving long after opening day.

Magnet, Not Mandates: How Coinbase Designs for Intentional Presence at Scale

Coinbase has operated remote-first since 2020 while continuing to invest in physical hubs, workplace technology and purposeful in-person experiences. In this fireside chat, Jeremy Browder will explain how that operating model translates into real estate, workplace design and employee experience. The discussion explores how Coinbase identifies the moments when physical presence creates distinctive value, how hubs support culture and problem-solving without defaulting to continuous attendance, and what workplace becomes when it is designed as an ecosystem of intentional experiences rather than a fixed destination.

The Adaptive Workplace: What Billions of Use Events Reveal About Demand

A pre-launch highlight of the 2026 Global Workplace Adaptivity Index, an upcoming Vecos report developed in partnership with WORKTECH Academy. Drawing on billions of workplace-use events and expert insight, this session examines how people are really using the office and what the evidence means for workplace demand, space planning and employee experience. It will explore how organisations can create more adaptive, people-centred environments while improving space efficiency and responding more confidently to changing patterns of work.

How CRE Lost Its Seat At The Table And How AI Gets It Back

Corporate real estate has often struggled to translate workplace activity into the language of enterprise strategy. As AI improves the ability to connect workplace, workforce and portfolio data, CRE has an opportunity to move from reporting utilisation to influencing decisions about investment, organisational performance and change. This session explores how leaders can build a more compelling evidence base, ask better questions of their data and use AI to strengthen CRE’s voice at the executive table.

What's Really P**Sing Them Off? A Story About What Matters To Humans And What To Do About It

Employees experience the workplace through a series of small moments: entering the building, finding colleagues, starting a meeting, locating support and moving between spaces. When those moments fail, frustration quickly undermines trust in the wider workplace proposition. This rapid provocation explores what recurring sources of friction reveal about human needs, and how integrated technology, automation and service design can remove barriers without losing the human experience.

Ready for What's Next? The Data Gap Nobody's Talking About

Every organisation in the room has a workplace strategy. Most also have an AI strategy. But when the next disruption hits, how many can honestly say they know how their space is being used right now - not estimated or inferred from badge swipes, but actually known? In this session, Occuspace CEO Nic Halverson makes the case that the gap between being data-informed and genuinely data-ready is wider than many leaders want to admit, and that closing it is a strategic move hiding in plain sight.

It's Time for Workplace Data to Start Doing Something

For years, we've been obsessed with measuring occupancy. We built better dashboards. Better utilization reports. Better portfolio insights. That's been valuable. But it's also created a category that's become very good at explaining yesterday. The next frontier isn't prettier analytics or more integrations. It's using occupancy as a live operational signal that allows buildings to respond in real time. From workplace apps and employee experiences through to HVAC, lighting and building automation, the organizations seeing the biggest returns won't be the ones collating the most data. They'll be the ones putting it to work.

The Changing Trends in Hybrid Working: Five Years of Workplace Technology Transformation

This session will explore how workplace technology has evolved between 2021 and 2026 as hybrid working shifted from a temporary response to a permanent operating model. We discuss how focus has moved from location-centric workplaces to experience-centric environments designed around employee needs. Through a global consultancy case study, we highlight how reducing workplace friction improves collaboration, productivity, and employee experience. The presentation submits that successful organizations use integrated, data-driven workplace technologies not simply to digitize processes, but to create adaptive, people-centered workplaces that support how people work today and in the future.

Networking and Lunch Break

Performance Under Pressure

A full office is not necessarily a high-performing office. Workplace and corporate real estate leaders are under growing pressure to demonstrate how buildings support people, organisational outcomes and long-term value while balancing cost, carbon, resilience and operational efficiency. This theme challenges traditional measures of success and explores what organisations should measure, where investment creates the greatest impact and how health, employee experience, environmental quality and commercial performance can be brought together across both flagship workplaces and the wider portfolio.

Where Is the Greatest Workplace Performance Gap? - Audience Interaction

We've Been Building Buildings Backwards (And How Technology Fixes That): What 1 Billion Square Feet Of Live Sensor Data Reveals About How The World's Best Buildings Actually Perform

For decades, the industry has measured what's easy to count, energy, occupancy, certifications, and ignored the four variables that determine whether the people inside a building can actually think, focus, sleep, or recover: air quality, thermal comfort, lighting, and acoustics. Drawing on continuous environmental data from over 1 billion square feet of premium buildings operated by the world's largest REITs and Fortune 100 corporate occupiers, Liam Bates, CEO of Kaiterra, makes the contrarian case that building performance has been measured backwards, shows why the perceived tension between environmental quality and energy performance dissolves once you measure both, and reveals what separates buildings that earn the rent from those that don't.

The AI-Native Workplace

AI is no longer simply another workplace tool; it is beginning to reshape jobs, teams, decisions and the way knowledge work is organised. This theme explores what the workplace must become as people work alongside intelligent systems, collaboration models evolve and organisations rethink the skills and structures they need. From AI-enabled environments and smarter workplace services to adoption, trust and behavioural change, we will examine how leading organisations are preparing their people, places and technologies for an AI-native future.

AI-Driven Workplace Design: How AI Is Shaping The Team Dynamics And The Future Of Collaboration

As artificial intelligence reshapes the nature of work, LinkedIn’s Workplace team is advancing its flexible workplace strategy by reimagining how physical space supports emerging forms of collaboration. This session will present insights from recent research, including 40 leadership interviews, and findings from an 11-week experiment designed to test dedicated, AI-embedded environments for small, autonomous, cross-functional teams ("pods"). The “Pod Work Area” pilot at LinkedIn’s headquarters assigned two pods (9 and 13 members) to dedicated zones with sit-stand desks, collaborative spaces, and Agile Project Rooms equipped with agentic technology. Using surveys, interviews, observations, and simulations, the pilot explored how proximity, space design, and embedded AI help close the gap between decision-making and execution while fostering performance and psychological safety.

The Blueprint For An AI-Enabled Office: Designing For Decisions, Not Desks

For several years, companies have poured AI into individual productivity. Drafts write themselves; code reviews take minutes. Yet teams don’t feel faster, because AI didn’t remove the bottleneck, it moved it, from execution to the judgment, alignment, and decisions that happen between people. Most offices were built for the old constraint: focus at a desk, or meet in a room. Drawing on Atlassian’s research across 12,000 knowledge workers and 172 Fortune 1000 executives, this talk introduces a blueprint for the AI-enabled office, Ideate, Calibrate, Regulate, and shows what workplace and real estate leaders can pilot now to make coordination nearly effortless.

From Insight to Action: What Comes Next

A concise synthesis of the day and the decisions workplace leaders should take forward.

Conference Closes

WORKTECH26 New York Exchange - Friday 9th

EVENT SPONSORS

Host Partner

  • Standard Chartered Bank

Platinum Sponsor

Gold Plus Sponsor

  • Vecos logo

Gold Sponsor

  • JLL Logo
  • Macro logo
  • Space Matrix logo

Silver Sponsor

  • Embrava logo
  • hereworks logo

Bronze Sponsor

  • CMS Electracom logo
  • Embrava logo
  • MEIDS logo

Sponsored By

  • Workplace Evolutionaries logo