CONFERENCE AGENDA

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Conference Agenda

The future of work is on everyone’s agenda. This event brings thought leaders together to share cutting edge ideas on the future, from both a people and technology perspective.

It will allow an understanding of the key drivers of change and enablers of innovation that will shape how, where and when work takes place. Our conference programme will explore future technologies, cutting edge award-winning workplaces and people, change and engagement.

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Venue Host Welcome

A brief introduction to And-Co, Vancouver's only Platinum WELL Certified coworking space redefining the future of workspaces in the city.

Social-Spatial Design: Redefining Workplace ROI

Organizations obsessively track real estate costs—cost per seat, density, occupancy—while the true drivers of workplace value remain invisible: focus quality, innovation, team cohesion, and learning. With people representing 90% of operating budgets, this measurement gap is costing performance.
This session introduces a breakthrough methodology grounded in Professor Robin Dunbar's Oxford research on human relationship limits. Our brains have predictable thresholds—5 for deep trust, 15 for coordination, 50 for cohesion, 150 for reciprocal relationships—that directly impact team performance in physical space
Recent Gallup data reveals manager engagement collapsed 9 points since 2022, and only 12% report AI has transformed work. The bottleneck isn't technology—it's the human infrastructure of trust and connection that space either enables or destroys
Discover Social-Spatial Design's four-phase methodology and learn how to create measurable performance improvements by designing workplaces around how humans actually collaborate and thrive.
Key Takeaways: Evidence-based design principles and actionable frameworks for workplace strategy that deliver business outcomes beyond occupancy metrics.

From Assumptions to Evidence: Rethinking Workplace Strategy with Data

Traditional workplace planning based on FTE counts no longer reflects how space is used in a hybrid environment.
This session highlights a practical shift toward a more data-informed approach. Today, workplace data is often fragmented and inconsistent, which makes decision-making challenging.
We are working to connect occupancy, utilization and BIM data to build a clearer understanding of how space is actually used. While this work is still in progress, early steps are already improving visibility and supporting more informed decisions.

Panel - Recalibrating Workplace Portfolios for a Hybrid City

Vancouver’s occupiers are navigating a period of fundamental change—driven by economic uncertainty, uneven growth, evolving workforce expectations, and hybrid work models that are redefining how space is used. As businesses adapt, organizations are rethinking location, lease structure, and space design, reshaping their real estate strategies in the process.
This panel explores how workspace is being used as a strategic tool—helping occupiers manage risk, respond to growth or contraction, and experiment with new ways of working—while aligning real estate decisions with broader business priorities to build resilient, talent attracting environments across Vancouver.

Coffee and Networking

Optimizing Campus Facilities with Digital Intelligence

Digitizing facilities management now hinges on converting raw building data into operational advantage. This session shows how IWMS, digital twins and live automation feeds can form a unified intelligence layer that reduces downtime, elevates energy performance and exposes how workplaces actually function. Drawing on full‑campus deployments, it demonstrates how AI transforms noisy alerts into targeted action - breaking down silos, tightening resource use and accelerate progress toward high‑performance workplace goals.

Distributed Tech Scaleups Evolving the Office into the Commons

Fast‑growing tech companies with distributed teams, remote workers and accelerating AI are rethinking both the office and the operating systems they run on. This session explores the shift from traditional workplaces to “commons”; intentional, clubhouse‑ and coffee‑house‑inspired spaces that support strategy, creativity and culture for global hybrid teams. The speakers will share how this evolution unfolded inside their organisations and why high‑autonomy, high‑alignment models need new governance, rituals and purpose‑driven spaces. The session will illustrate how commons‑style approaches are shaping Vancouver’s workplace culture and innovation districts such as Downtown Vancouver, Granville Island and False Creek Flats.

Coffee and Networking

Life Sciences Innovation Hubs

Vancouver’s Mount Pleasant and False Creek neighbourhoods have become the centre of BC’s life‑science boom, home to major biotech campuses and new innovation facilities. This session explores how the city’s biotech scaleups are shaping these districts, from a growing headquarters and manufacturing footprint in Mount Pleasant to the expanding adMare Innovation Centre, which supports early‑stage life‑science companies across the region. The speakers will discuss how intentional workplace programming, flexible lab infrastructure and proximity to the Broadway health‑research corridor are accelerating Vancouver’s biotech ecosystem.

Three Departments in a Trench Coat: The Case for PlaceOps

HR is hiring aggressively. IT is rolling out new AV in every meeting room. Facilities is cutting square footage. The CEO just posted a new RTO mandate on LinkedIn. Everyone is doing their job. The workplace still breaks. In this short keynote, elia's Alex Sills makes the case for PlaceOps: a new operating model that unifies People, Space, and Tech as one system. If your org still runs the workplace in silos, this one's for you.

Lunch and Networking

Experience Technology

Content to be announced.

How Work Works Now: Redesigning Work for the AI Era

Work has changed dramatically in the past decade, but leadership systems largely have not. In this talk, Drew Jones explores why many organizations remain stuck in personality-driven and proximity-based models of management that rely on visibility, office presence, and informal power. These systems struggle to scale and break down in distributed and AI-enabled environments.
Jones introduces an alternative: system-driven organizations built on a clear Digital Culture Playbook; defining decision frameworks, accountability systems, results-based performance and coaching-oriented leadership. With work coordinated digitally, the office can evolve into something new: the Community Office, a place designed not for routine tasks, but for connection, learning/mentoring, collaboration and shared culture.

Networking Break

How AI is altering work patterns and team relationships in the workplace

After studying the workplace for more than 20 years, Gensler has started asking a new question in its annual Workplace Survey: How do AI “Power Users” differ from late adopters?
The results are surprising, as AI “Power Users” report spending less time working alone, more time learning, and are even finding more meaningful relationships with colleagues at the office. But how can organizations support the new ways of work?
To explore this topic, Gensler’s Strategy Director, Kevin Katigbak, will briefly explore the latest survey findings, before facilitating a project spotlight conversation on EllisDon’s new workplace in Richmond, BC, alongside Gensler’s Interior Designer, Youjin Joung, and EllisDon’s Director, Special Projects British Columbia, Candace MacDonald.

Intentional Programming Driving Occupancy Without Mandates

Vancouver’s progressive, autonomy‑driven culture makes traditional return‑to‑office mandates both ineffective and culturally misaligned. Unlike Toronto’s rapid push back to the office, Vancouver behaves more like Scandinavia—employees expect empowerment, not enforcement.
This session explores how People & Culture teams are meeting leadership expectations by creating purposeful moments, curated programming and shared experiences that make the office genuinely worth coming to. We’ll highlight strategies that naturally lift occupancy and show how intentional connection turns the workplace into a meaningful space where diverse people come together.

Coffee and Networking

Workplace as Performative Social Space

Content to be announced.

Case Study: Match Group’s Project H2O

Match Group’s Project H2O brings the company’s brand and engagement ethos into its Vancouver workspace in The Stack. The hospitality‑infused environment combines workplace strategy, wellness and sustainability, using LEED‑aligned materials, energy‑efficient lighting and clear brand cues. The result is a flexible, culture‑rich setting with social hubs and focused zones that support collaboration, wellbeing and meaningful interaction across teams.

Chair's Closing Remarks

Conference Closes

Theme: Vancouver’s Expansion from Downtown Core to Innovation Clusters

Vancouver is moving beyond a downtown‑centric model toward a right‑shaped mix of HQs, spokes and flexible third‑place environments. As organisations demand greater portfolio agility, shorter commitments and turnkey solutions are reshaping leasing strategies. Diverging market dynamics – elevated downtown vacancy and stronger suburban absorption – are accelerating moves into emerging hubs such as Mount Pleasant, the Broadway health sciences corridor and False Creek Flats. Powered by government‑supported innovation zones and a fast-growing biotech ecosystem, these hubs are redefining expectations for lab‑enabled workplaces, creative environments and hybrid‑ready R&D space.

Theme: AI Driven Workplace Operations and Measurable Performance

AI and proptech are moving from isolated pilots to the operational backbone of Vancouver’s workplaces, linking building systems with occupancy insights to enable predictive maintenance, targeted energy reduction and more responsive space management. With hybrid work still unsettled and budgets under pressure, workplace leaders must demonstrate to the C‑suite how their spaces are truly performing — from utilisation and team engagement to the effectiveness of the work being done. At the same time, Vancouver’s drive toward zero‑emissions buildings, embodied‑carbon limits and ambitious climate‑action targets is turning building operations into an ongoing cycle of optimisation, carbon management and low‑carbon material choices as standard practice.

Theme: Canadian Values Informing Hybrid Experience Design

With Vancouver’s slower return‑to‑office momentum, compared to Toronto or Seattle, organisations are shifting to hybrid as an operating model built on clear rhythms, leadership alignment and a purposeful in‑office experience. The focus is on persuasion over mandates, using hospitality, community‑building and wellbeing‑centred design – choice‑based settings, quiet refuge, sensory zoning, daylight and acoustic comfort – to draw people in. A broader Canadian design reset is also reshaping briefs; democratic co‑creation, locally sourced materials and Indigenous‑led, reconciliatory approaches. Together, these values create workplaces that signal belonging and identity. Culture, not compliance, drives occupancy.

EVENT SPONSORS

Host Partner

  • And-Co Logo

Platinum Sponsor

  • AVI SPL Logo

Gold Plus Sponsor

  • JLL Logo

Silver Sponsor

Bespoke Sponsor

  • Gensler logo

Media Partner

  • Vancouver Tech Journal logo

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