As AI moves from promise to impact, leaders are no longer speculating about the future of work, they are managing disruption in real time. From high-profile workforce reductions to the rise of “smaller, flatter, intelligence-native” organisations, the shift is accelerating faster than most institutions, and people, can absorb.

JPMorgan Chase’s new HQ at 270 Park Avenue is being positioned as the world’s smartest building—a bold statement in an era of hybrid work. In this talk, Philip explores how AI, sensors and intelligent systems are reshaping the corporate workplace, using this landmark project as a case study. Beyond the technology, he challenges whether flagship headquarters still make sense, what truly drives performance and experience, and what lessons organisations can take—without billion-dollar budgets. A fast-paced, provocative look at what the future workplace really demands.

In this fireside chat, Rob Cookson, VP Real Estate & Facilities at Meta, joins Philip Ross (Unwork) to explore how AI is reshaping workplace and real estate strategy at scale. The conversation looks beyond automation and dashboards to examine AI as a decision-making engine — enabling predictive, not reactive, approaches to space, operations and employee experience. Topics include AI-driven workplace optimisation, anticipatory portfolio strategy, balancing data with human insight, and the practical realities of readiness, governance and scale. A grounded discussion on what’s genuinely changing — and what leaders need to get right next.

By 2035, traditional building management will evolve into sophisticated orchestration of AI-driven systems and autonomous technologies. This presentation explores JLL's vision for the future of FM, where professionals transition from reactive maintenance to proactive ecosystem governance. Drawing from real-world client implementations and frontline innovation insights, we'll examine how forward-thinking organizations are positioning FM teams as the strategic architects who establish operational parameters for self-reporting assets and autonomous building systems. Discover what it truly means to deliver a future-ready occupant experience, where seamless technology integration creates environments that anticipate needs, optimize performance, and enhance human productivity. The future belongs to those who can orchestrate intelligence, not just manage infrastructure.

AI is no longer a system employees log into — it’s becoming an active teammate. In workplace and facility operations, agentic AI is moving beyond dashboards to take action, coordinate workflows, and intervene only when human judgment is needed.

Artificial intelligence is rapidly reshaping the way organisations collaborate, communicate, and make decisions. From AI-powered meeting platforms to intelligent workplace environments, the technology that underpins hybrid work is evolving at unprecedented speed. This session explores how AI is transforming workplace collaboration, the emerging role of intelligent meeting spaces, and what organisations must do to prepare for the next generation of digital work environments. Discover how AI-enabled workplace technology can improve meeting equity, unlock organisational knowledge, and create more seamless collaboration between in-person and remote teams.

Modern workplaces are failing their operators. Packed with sensors, meters, and controllers, 90% of that data ends up in a graveyard. Unseen. Unanalysed. Useless. Dark data.  Akenza can fix this by connecting any technology to break data free. AI turns that buried noise into the decisions needed to run a building at peak performance. 

The future of work isn’t just hybrid—it’s intelligent. As organisations rethink the role of the office, a new model is emerging: the workplace as a connected, data-driven system. In this session, we explore how AI, sensors and integrated platforms are reshaping how we design space, support employees, and enable productivity across home and office. From smarter desk and meeting experiences to systems that learn, predict and act, the workplace is shifting from something static to something adaptive. We share how leading organisations are moving beyond fragmented tools toward a more unified, responsive workplace—one that better aligns teams, reduces friction, and evolves with how people actually work.

Artificial intelligence is not only transforming research — it is redefining how and where life sciences work happens. As AI accelerates discovery, automates lab processes, and augments scientific decision-making, the spatial logic of R&D is shifting. Boundaries between lab, office, and collaboration space are dissolving. Digital infrastructure now rivals physical infrastructure in importance, and workplace strategy is moving from operational support to strategic enabler.

AI is no longer reshaping the workplace — it is reshaping work itself. As intelligent systems transform how decisions are made, tasks are delivered, and performance is measured, organisations must rethink who works, how work gets done, and what the workplace is for. Leaders explore the realities behind AI adoption, from cost and capability to employee impact and trust. As organisations become more AI-driven, this session asks a critical question: are we building better work, and who ultimately benefits? Moderated by Peter Moore, Founder & CEO, Lolly.

What happens when a generation grows up working with AI, not just using it? This research explores how Digital AI Natives are reshaping the workplace, from how work gets done to why the office exists at all. Moving beyond personal productivity, it examines day-to-day behaviours, evolving team dynamics, and new forms of human-AI collaboration, where smaller, more fluid teams operate alongside intelligent systems. From voice-driven interaction and AI-assisted workflows to spaces designed for focus, belonging and rejuvenation, the study will combine real-world examples with emerging signals to explore how organisations must rethink workplace design, experience and purpose in an AI-native era.

AI adoption isn’t a technology problem — it’s a change problem. This panel cuts through hype to tackle the hardest question organisations face: who actually owns the AI strategy, and how do you make it stick in day-to-day work? With perspectives spanning HR, IT, digital, operations and the built environment, the discussion explores governance models, AI squads, data ethics, and cross-functional accountability. From smart spaces and sustainability myths to how AI is reshaping job roles and architectural practice, this session focuses on practical leadership decisions — not experiments — and what it really takes to change how work gets done.

As AI shifts from abstract concept to everyday co-worker, organisations are grappling with what it really means to collaborate with non-human intelligence. This session puts you inside that shift. An invisible AI colleague will operate in the background throughout the day, synthesising emerging themes in real-time. Then, AI enters the room as an active participant with a point of view -- and a challenge. Expect a live debate: human intelligence versus artificial intelligence, with the room divided, arguments tested, and a verdict delivered. The process reveals where AI can genuinely augment human capability, and where human judgement must hold the line. Every attendee will leave with a thought-provoking closing question, and later, an AI-synthesised report of the room's collective intelligence. A dynamic, genuinely unpredictable experience that transforms AI from buzzword to practical collaborator. Led by Work is Weird Now (WIWN) podcast founders Dan Emery and Alice Phillips.  WIWN is a forum partner, bringing their distinctive lens on the weird, fast-evolving future of work.