AGENDA PREVIEW

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AGENDA PREVIEW

The future of work is on everyone’s agenda.

This event brings thought leaders together to share cutting edge ideas on the future, from both a people and technology perspective.

It will allow an understanding of the key drivers of change and enablers of innovation that will shape how, where and when work takes place. Our conference programme will explore future technologies, cutting edge award-winning workplaces and people, change and engagement within the financial sector.

AGENDA PREVIEW

Tuesday April 14th | Macquarie Workplace Tours at 660 Fifth Avenue

Wednesday April 15th | Conference at Mastercard’s NYC Tech Hub

Conference Opens

Chairperson’s Opening Remarks & Welcome Address

State of the Market: Trends & Insights

Kick off the day by examining the forces driving change in financial workplaces today. This dynamic discussion will set the scene, surface key challenges, and explore emerging trends and strategic insights, offering a shared perspective on the future of work and the opportunities that lie ahead.

The Strategic Financial Workplace: Aligning Performance and Purpose

Financial institutions are rethinking their workplaces to align with broader business goals, operational efficiency, and organizational resilience. This theme explores how workplaces can drive measurable performance, support hybrid operations, and reflect a clear corporate purpose — without losing focus on functionality, adaptability, and employee experience.

Fireside Chat: Mastercard’s Workplace Experience Vision and Evolution

Coffee Break and Networking

270 Park and JPMC’s Future of Work Vision

Join Jim Shea and Philip Ross in conversation as Jim shares the story and vision behind 270 Park Avenue. This session explores the journey from early real estate decisions through design and execution, highlighting the building’s innovative design, cutting-edge technology, and collaborative partnerships that brought the firm’s global headquarters to life, and reflecting on what this landmark project reveals about the future of financial workplaces.

Workplace Intelligence 2.0: Metrics, Meaning & Human Impact

Financial institutions have more data than ever, but actionable insight is scarce. This theme examines how organizations are evolving from raw metrics to meaningful intelligence that blends quantitative data and human-centered insights, shaping smarter, evidence-based workplace strategies.

The Human Signal: Scaling Strategic Workplace Intelligence

To set the scene, cultural anthropologist Melissa Fisher will introduce a concept from the social studies of finance to help leaders connect fragmented data to strategic impact: sociotechnical assemblages. By introducing this framework, she suggests viewing the workplace as a single system where material buildings, digital technologies like AI, and employees—with their unique habits and cultures—are inextricably linked. Leaders can apply this lens to recognize that diverse data streams only make sense when interpreted through the actual practices of their people. This shift moves beyond "thin data" to analyze the workplace as a social ecosystem, helping to bridge the "saying/doing gap" and turn efficiency into strategic value. To see how these assemblages work in practice, Fisher will moderate the panel, asking panelists to discuss how they are navigating these diverse data streams.

Unlocking Workplace Value: Making Data-Driven Strategy Work

As flexible working evolves, understanding real-time workforce behaviour is essential. This session explores how organisations can use relevant, actionable data to shape smarter workplace strategies—balancing space efficiency with employee experience. Drawing on global trends, expert insight, and evidence from recent research, we’ll explore how to focus on KPIs that truly matter, enabling leaders to right-size spaces, boost agility, and futureproof workplace investment.

The Connected Workplace: Measuring ROI on Experience and Space

Organizations are investing heavily in workplace design, technology, and employee experience — but how can the return on these investments be measured? Drawing on the forthcoming 2026 State of the Workplace survey and fresh insights from leaders across industries, this session will explore what ROI means in the context of space and experience. It will offer practical perspectives for decision-makers on evaluating workplace success, linking investment to performance, and making data-informed choices about the environments that enable people to do their best work.

What's Really P**sing Them Off? A Story About What Matters to Humans and What to do About it

Tomás specialises in tech that provides intelligent, human-centric workplaces that seamlessly integrate data, automation, and user experience. As CEO of Hereworks, he is passionate about leveraging technology to bridge the gap between built environments and the people who use them, driving efficiency and wellbeing, retention and improved performance, in modern workspaces.

Lunch and Networking

Designing Connected Workplaces: Next-Generation Innovations

As technology transforms how work gets done, financial workplace leaders are creating connected, adaptive workplaces that integrate AI, emerging technologies, and innovative design. This theme explores how next-generation workplaces drive collaboration, productivity, and employee experience, showcasing the impact of intelligent space planning and human-centered design on the future of work.

Expert Panel: Exploring the Next Frontier of AI in Workplace Design and Experience

Financial workplace leaders are experimenting with AI to rethink how workspaces are designed and experienced. This panel explores both design and user perspectives — from designing and shaping workspaces to enhancing collaboration, connection, and innovation across digital and physical environments. Panellists will share exploratory approaches, emerging applications, and forward-looking innovation, highlighting new capabilities and opportunities to transform workplace delivery and elevate the employee experience. This session offers fresh perspectives and ideas to spark discussion around the next frontier of AI in the workplace.

Expert Panel: The Future Financial Workplace - Experience-Driven and Technology-Enabled

As hybrid policies mature and competition for talent intensifies, leading financial institutions are rethinking how workplaces deliver value beyond efficiency and cost control. This panel explores how organizations are leveraging technology and data to curate the employee experience, bridging gaps between strategic mandates and real-world use. Panellists will discuss how AI, digital signage, and workplace management tools and analytics support decision-making, optimize space, measure ROI, and guide cultural and policy shifts shaping the future of financial workplaces.

Coffee Break and Networking

Knowledge Exchange – Insights, Reflections, and Forward Thinking 

Chairperson's Closing Remarks

Mastercard Workplace Tours

Conference Closes

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Contact: [email protected] or book a meeting here.

EVENT SPONSORS

Host Partner

  • mastercard logo

Gold Plus Sponsor

  • Vecos logo

Gold Sponsor

  • Maptician logo

Silver Sponsor

  • hereworks logo

Bronze Sponsor

  • LiberNovo logo

Hydration Sponsor

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