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WORKTECH Academy is the world’s leading membership club and intelligence platform exploring the future of work. We have a roster of global high-profile member organisations from several different sectors who are seeking knowledge, data, and insights to inform their workplace strategies.

We are looking for a bright, driven, social, and proactive Community Manager to drive new memberships, manage existing members and work on strategic projects for WORKTECH Academy. Key is to cultivate and manage a collection of WORKTECH Academy global chapters in New York/North America, APAC and EMEA focused on 4 sectors; financial, legal, tech and life sciences.

You will possess a background in Membership Sales, customer success, or Membership Management, have experience liaising with senior-level clients, and have an interest in technology, architecture, culture, and design.

 

What you can look forward to working at WORKTECH Academy

  • Accelerated career growth within our organisation
  • Engage with a prestigious portfolio of Fortune and FTSE-listed clients, opening doors and expanding your career horizons
  • Gain hands-on experience with clients and stakeholders across all levels, building a valuable network while honing your skills
  • You will have the opportunity to engage with an extensive network of clients through UnGroup, expanding your professional connections and experiences

Key Responsibilities

  • Manage Global Chapters: Cultivate and oversee WORKTECH Academy chapters, working with local leads.
  • Drive New Business: Upsell and cross-sell memberships and thought leadership projects,
    utilising the chapters as a platform.
  • Business Development Support: Assist the Development Director with proposals and pitches.
  • Industry Engagement: Attend virtual/in-person events to network, attract new members, and expand industry contacts.
  • Chapter Administration: Maintain accurate records, tracking key requirements and logistics.
  • Membership Expertise: Develop in-depth knowledge of offerings to enhance sales opportunities.
  • Member Communication: Craft targeted messages to engage members and promote initiatives.
  • Content Management: Update article posts on the WORKTECH Academy platform via WordPress.
  • Innovative Engagement: Identify new ways to engage and grow the membership base.

Requirements

  • Graduate level or relevant industry experience
  • Proven 2 years + of work experience as a Community Manager or Membership Manager
  • Proficient use of Microsoft 365
  • Proficient use of WordPress
  • Experience using CRM systems such as Salesforce

Skills And Characteristics

  • Proactive, self starter, able to work and learn independently
  • Highly organised, outgoing, professional
  • Excellent communication skills (both written and verbal)
  • Confident working with senior leaders
  • Strong business acumen and understanding of business needs
  • Effective time and project management skills
  • Time-management skills
  • A cool head under pressure
  • A keen interest in technology, design, architecture, and culture

Benefits Include

  • Salary package: OTE target of approximately £45k with a base of £33k per annum (based on experience and sector expertise)
  • 32 days holiday per annum (incl. Bank Holidays) rising to 37 linked to length of service
  • Workation policy
  • Training and development opportunities
    South West London location
    Hybrid working; typically working 2 days in our office
  • Company share options
  • International travel

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