Community Manager

What you can look forward to working at WORKTECH Academy

• Accelerated career growth within our organisation
• Engage with a prestigious portfolio of Fortune and FTSE-listed clients, opening doors and expanding your career horizons
• Gain hands-on experience with clients and stakeholders across all levels, building a valuable network while honing your skills
• You will have the opportunity to engage with an extensive network of clients through UnGroup, expanding your professional connections and experiences

Key Responsibilities

• Manage Global Chapters: Cultivate and oversee WORKTECH Academy chapters, working with local leads.
• Drive New Business: Upsell and cross-sell memberships and thought leadership projects,
  utilising the chapters as a platform.
• Business Development Support: Assist the Development Director with proposals and pitches.
• Industry Engagement: Attend virtual/in-person events to network, attract new members, and expand industry contacts.
• Chapter Administration: Maintain accurate records, tracking key requirements and logistics.
• Membership Expertise: Develop in-depth knowledge of offerings to enhance sales opportunities.
• Member Communication: Craft targeted messages to engage members and promote initiatives.
• Content Management: Update article posts on the WORKTECH Academy platform via WordPress.
• Innovative Engagement: Identify new ways to engage and grow the membership base.

Requirements

• Graduate level or relevant industry experience
• Proven 2 years + of work experience as a Community Manager or Membership Manager
• Proficient use of Microsoft 365
• Proficient use of WordPress
• Experience using CRM systems such as Salesforce

Skills And Characteristics

• Proactive, self starter, able to work and learn independently
• Highly organised, outgoing, professional
• Excellent communication skills (both written and verbal)
• Confident working with senior leaders
• Strong business acumen and understanding of business needs
• Effective time and project management skills
• Time-management skills
• A cool head under pressure
• A keen interest in technology, design, architecture, and culture

Benefits Include

• Salary package: OTE target of approximately £45k with a base of £33k per annum (based on experience and sector expertise)
• 32 days holiday per annum (incl. Bank Holidays) rising to 37 linked to length of service
• Workation policy
• Training and development opportunities
  South West London location
  Hybrid working; typically working 2 days in our office
• Company share options
• International travel