Conference Agenda


The future of work is on everyone’s agenda. This event brings thought leaders together to share cutting edge ideas on the future, from both a people and technology perspective. It will allow an understanding of the key drivers of change and enablers of innovation that will shape how, where and when work takes place. Our conference programme will explore future technologies, cutting edge award-winning workplaces and people, change and engagement.


Conference Opens

Registration and Pre-Event Networking

The Future of Living and Working in World Cities

Unique perspectives on people, space and culture in the context of a fragile and uncertain world still struggling with the effects of living and working in the shadow of a global pandemic. We explore the challenges, discuss new ideas & opportunities for the future of work.

Opening Keynote: Smarter London Together – London’s Era of Urban Innovation 

Technology will shape the future of our city, with data & AI playing fundamental roles in creating exciting jobs and spurring innovation. With new funding designed to supercharge London’s technological advancement & bring the future that little bit closer. London’s first Chief Digital Officer, will reflect on the achievements over the last two years of the Mayor’s Smarter London Together roadmap, and outline plans to strengthen London’s position as the smartest city in the world.  

Designing the Future

This session reveals some of Foster + Partners’ most recent developments – detailing how they engender a sense of ownership and community in the workforce through their design, whilst enabling companies to attract and retain the best talent. With an approach greatly influenced by the end-user, Nigel and Alessandro acknowledge the different and changing ways companies work and the role and influence of new technologies.

The Future of London - Placemaking and Leadership...What's Next

Sir Stuart Lipton has been at the forefront of innovation, placemaking, planning and industry leadership, and at the centre of creating a large proportion of London’s most iconic developments. We explore the original vision for 22 Bishopsgate and how this landmark has achieved success despite the pandemic and the aftermath of Brexit. We explore technology behind the smartest new building, the experience delivered through amenities etc and hear about exciting new developments in the pipeline.

Networking & Coffee Break

Post Pandemic Ways of Working

The pandemic has been a catalyst of re-shaping and re-thinking work and workplaces. We examine what’s needed now to help business and employees thrive in this new world. Our experts will shed light on some of the key strategies and innovations that are transforming how people work.

Expert Panel Debate: Post Covid Workplace Experience and User Journey

This session explores the post covid workplace experience examining what it takes to create the ultimate user journey. The panel explores how employers can create a seamless employee experience to drive footfall back to the office. How should vision and company culture inform design? How best to use space and technologies that will keep teams connected, organized, safe and ultimately enhance their experience and productivity.

Designing a Thoughtful Journey Back to the Workplace

Now more than ever employees are looking for clear benefits from being in the office. Quentin Bosman, Regional Customer Success Lead at Envoy, hears from hundreds of companies that have made the return. Join him for a discussion on the most common return-to-office objections and how companies of all sizes are overcoming them.

The Strategic Case for Smart and Sustainable Environments

Imagine a city where residents have a high level of wellbeing and yet still do not make extensive use of the planet’s resources. We know buildings are currently responsible for 30 to 40% of emissions; in order to achieve the 2050 COP21 target, emissions must be 80-90% lower. Meanwhile, businesses are also implementing new ways of working, realising remote is easy, office is easy, and hybrid is hard. This session explores how best organisations can achieve the triumvirate of smart, sustainable and hybrid.

Innovation Platform: Creating Evidence Based Solutions in an Ever Changing World

This brief session will highlight the true impact of ‘hybrid’ on work space, and the effects on employee / company productivity, well-being, behaviour and culture. Having delivered new ways of working for clients across the globe for over 20 years, IPWC will share their approach and unique toolkit which enables businesses and employees to thrive in this new world creating an attractive and positive experience for all.

Networking & Lunch Break

Stream 1: Moorgate

The Connected Workplace

In the age of the “anywhere office”, technology will play a more vital role than ever. It is now crucial for businesses to understand how people are using workspaces and implement technologies that will keep teams connected, organized, safe and ultimately enhance their experience and productivity. Our experts will shed light on some of the key technology innovations that are transforming how people work.

Stream 1: Moorgate

Expert Panel: Emerging Tech Re-Shaping the Way we Work

In the age of the “anywhere office”, technology will play a more vital role than ever. It is now crucial for businesses to understand how people are using workspaces and implement technologies that will keep teams connected, organized, safe and ultimately enhance their experience and productivity. Our expert panel will discuss emerging technologies and trends set to re-shape enterprise and the way we work.

Stream 1: Moorgate

Connectivity is the Catalyst for London to Become a Global Leader

Why the shift to 10Gbps as a minimum?

Stream 1: Moorgate

Expert Panel: Technologies Transforming the Workplace

The role of real estate has changed. As companies adapt to a new way of working, they must develop clear, actionable strategies centred on integrated technologies to support the new working environment. Join experts from JLL Technologies, Infogrid & Hq0 as they discuss the emerging technologies and trends set to re-shape enterprise and the way we work.

Stream 2: Gracechurch

People Centred Workplaces: Cultivating Culture, Collaboration & Engagement

How can companies make the office an attractive proposition to employees who now have more choice in where and how they work? How can we create positive workplace experience and seamless collaboration in our new hybrid world. We examine the post pandemic impact on work, space, buildings and the effects on employee and company productivity and well-being, behaviour and culture.

Stream 2: Gracechurch

The Future of the Office - What do we Need it For?

The COVID 19 pandemic has dramatically changed the way we work. Organizations are now operating in totally new and diverse ways that in the pre-pandemic world would have not been considered possible. The physical workplace needs to adapt to provide the physical and virtual spaces now needed to enable organisations not only operate but to thrive. Frankie led a team at WeWork where she oversaw the design of 20 offices and has led a team at the Department of Work and Pensions to oversee the roll out of 228 temporary workplaces in response to the COVID 19 pandemic.

Stream 2: Gracechurch

Designing a Workplace that Goes Beyond Collaboration

In a hybrid world where collaboration can be done from any place, at any time, the office has become a symbol of a common purpose. During this session, we’ll learn how internationally renowned Zaha Hadid Architects radically changed their approach to work and designed a more connected, creative, and human-centric office in the process. A workplace rooted in technology and refined by data that encourages them to redefine the limits of collaboration.

Stream 2: Gracechurch

Expert Panel: Creating a High Performing Hybrid Workplace

The purpose of the office has changed. Hybrid Working is the term on everyone's lips but for many, big questions remain unanswered; How do you bring the workforce back into the office? and What should that office look like? Creating a truly effective workplace has always required a perfect balance between people, place, and technology. Given this most recent and dramatic global shift in the way we work, how do we now best drive communication, motivation, engagement with the right facilities, tech, tools to work, think and collaborate.

Networking & Coffee Break

Leadership in Hybrid

In a post-pandemic era, when most organizations undergo profound change, we are forced to look for new paradigms and rethink assumptions. In these next sessions, we examine how companies can build their organisations, teams and workplaces to best foster culture, collaboration and deliver enjoyable work-life balance.

Stream 2: Gracechurch

How to Combine Employee Needs with Technology to get People Back Into the Office

This session explores how the Shell Tower – an iconic mid-century building in the heart of London – is being updated to get people back into the office. Which is not just about creating an attractive workplace, it’s about being relevant and aligned to employee needs. Which does not require Shell to move to a new building, rather showcases how you can repurpose existing real-estate using innovative technologies and effective workplace design.

The Future Workplace: From Cost Center to Competitive Advantage

After a decade of participating in WORKTECH New York -- presenting his journey and perspectives through Credit Suisse, JLL, WeWork, and now McKinsey — Phil will be sharing McKinsey research about making real estate a competitive advantage, the imperatives of workplace flexibility, and the technology support required to alleviate the decision fatigue we're all experiencing about where, when, and with whom to work.

Closing Keynote: Unworking: The Reinvention of the Modern Office

Jeremy and Philip explore the evolution of the office from a stern, scientifically managed environment, derived from the industrial factory floor and firmly rooted in time and space, to the current model of working anyhow, anytime and anywhere. They describe the term ‘unworking’ as unravelling how we work, unbundling the assumptions that are baked into the modern workplace, and unlearning the habits, management styles and cultures that have traditionally defined our behaviour at work. The purpose of ‘unworking’ is to reimagine what the future workplace could be like...

Networking Drinks & Book Launch Party

Conference Close Day 1


Platinum Sponsors

Gold Sponsors

  • Cisco
  • Mapiq
  • Sony

Silver Sponsors

Bronze Sponsors

Supported by

  • WORKTECH-Academy